The role EHR plays in remote care best practice

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With the rise of cloud-based EHR systems, telehealth services, and remote patient monitoring (RPM) devices, remote care has become much easier than it was in the past. 

Recent studies demonstrate that telemedicine and remote monitoring together significantly improve chronic disease outcomes, reduce barriers to access, and yield cost savings for both health systems and patients.

Facilitation of doctor-patient communication

Remote care only works when communication remains clear, timely, and clinically meaningful. Remote patient monitoring improves these interactions by grounding conversations in recent, objective data rather than patient recall alone.

During telehealth visits or secure EHR messaging, clinicians can reference trends from devices like blood pressure or glucose patterns to focus discussions and make decisions sooner. 

The benefit comes from how the data is presented. When EHR systems surface relevant summaries and alerts instead of raw data streams, communication stays focused and actionable.

Automated documentation of patient encounters

In order to regulate best practice for remote care, encounters must be documented. EHRs used for remote care should have an automated documentation field for communications between patient and physician, or the electronic messaging should be automatically input into the patient record.

It is too easy to misinterpret information unless there is a written record. Within the EHR system, there should be a system of tracking communication points and for tracking follow-through by the patient. This way, compliance with physician instruction can be monitored. If there is no compliance by the patient, the physician still has documented oversight.

The convenience of mobile EHR

Mobile EHRs can facilitate comprehensive patient care to improve patient outcomes and health. This includes automated notifications for needed referrals, automated medication interaction review, and increased patient access to their own medical information. Recommended screenings and laboratory tests can be automatically recommended based on time since last evaluation, patient age, and medical history.

Security of personal data

Above all, remote care EHRs must be able to maintain patient security and privacy in order to ensure best practice. 

As healthcare data extends beyond clinics into homes and mobile networks, systems must protect privacy through authentication, data encryption, and role-based access controls. These protections are essential to preserve trust and meet regulatory requirements.

Additionally, RPM implementations should enforce secure data transmission from devices to provider systems and include regular audits of access logs, anomaly detection, and patient consent management.

Final thoughts

When integrated thoughtfully, remote patient monitoring, telehealth, and EHR systems improve access, support clinical decision-making, document care precisely, and help manage chronic conditions more effectively than episodic clinic visits alone.

Evidence continues to build in favor of structured, protocol-driven RPM programs that integrate with EHR workflows and support clinicians and patients alike.

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Amy Vant

About the author…

Amy Vant is a doctor of physical therapy and clinical director for an outpatient physical therapy clinic in the United States. She has experience utilizing and implementing many forms of medical documentation through various healthcare practice venues. Amy enjoys writing about healthcare administration strategies, including electronic health record systems.

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Amy Vant