Epic EHR

Epic EHR is a cloud-based solution for a broad range of practices, from community hospitals and independent practices to multi-specialty hospital groups and hospice care providers.

It offers the standard range of ‘core’ EHR features, and practices can add modules depending on specialty. Epic has a strong focus on patient engagement and facilitating remote care.

These include an extensive patient portal, available as a native app for both Android and iOS operating systems, as well as numerous telehealth options, from supporting video visits and post-surgical follow-ups to patient monitoring features.

How Epic uses AI to improve healthcare efficiency

Epic is integrating AI into its healthcare system to enhance patient care and streamline workflows. Their approach focuses on embedding AI tools directly into clinical workflows to improve decision-making without disrupting care.

These efforts include predictive analytics for patient outcomes, operational efficiency, and personalized treatment recommendations. The aim is to make AI easily accessible to healthcare providers by utilizing real-time data, enhancing accuracy, and simplifying use for clinicians, all while maintaining Epic's focus on patient-centered care.

Key modules

Epic EHR is known for its comprehensive modules catering to various healthcare specialties and functions. Here is an overview:

• EpicCare Ambulatory: Manages outpatient clinic visits, documentation, and order entries.
• ASAP: Focused on emergency department management, offering tools for triage and patient flow.
• OpTime: Supports surgical scheduling, pre-op, intra-op, and post-op processes.
• Stork: Designed for obstetric care, managing pregnancy and delivery documentation.
• Radiant: Manages radiology workflows, including imaging and reporting.
• Beacon: Tailored for oncology care, including treatment plans and chemotherapy administration.
• Willow: Pharmacy management module for both inpatient and outpatient settings.
• MyChart: A patient portal for accessing health records, scheduling appointments, and communicating with providers.
• Healthy Planet: Focuses on population health management and analytics.
• Cadence: Handles scheduling, registration, and patient check-ins.
• Beaker: Laboratory information management system for specimen tracking and testing.
• Wisdom: Supports dental care workflows, including treatment planning and scheduling.
• Phoenix: Manages transplant patient care, from evaluation to post-operative follow-up.
• Haiku and Canto: Mobile applications for providers to access patient records and manage care on the go.

Intuitive charting system

Epic’s standardized documentation keeps charting consistent and accurate. Its user-friendly interface allows nurses to quickly access information and document care in real time, ensuring other healthcare providers have the details they need as quickly as possible.

Epic also emphasizes interoperability and easy integration with third-party systems. More Epic physicians have attested to Meaningful Use Stage 2 than users of any other system, and records can be shared with any EHR that uses these standards. Epic‘s open API aims to facilitate integration with third-party software and apps.

Epic EHR is available on any device with an internet browser installed. Native apps are available for iOS and Android operating systems.

Frequently asked questions about Epic health systems

What is Epic software?

Epic software is a suite of EHR systems and other healthcare software developed by Epic Systems.

Epic EHR is an electronic health records system designed for hospitals and large practices. The Epic charting system features medical templates, patient histories, and referrals to help healthcare providers deliver optimal patient care. The database includes patient records along with reporting and analytics capabilities.

Is Epic an EHR or EMR?

Epic is an EHR designed for hospitals, capable of managing daily practice operations, including patient medical records. An EMR (electronic medical records) system focuses solely on medical records. Epic medical records are stored within the Epic EHR system. 

How many hospitals in the U.S. use Epic?

As of June 2025, 3,600+ hospitals in the United States utilize Epic EHR, accounting for just under 38% of the inpatient EHR market share in the country.

Is Epic the same as MyChart?

No, Epic is the healthcare software company that develops various electronic health record (EHR) solutions, including MyChart. MyChart is Epic's patient portal that allows patients to access their health information, schedule appointments, and communicate with providers.

Is Epic software hard to learn?

Learning the Epic system can be challenging due to its complexity and the learning curve associated with healthcare software. Based on insights from healthcare professionals, IT workers, and nurses, here are some common challenges and how to address them:

• Complexity and customization: Epic is highly customizable, which means each hospital or clinic has a unique setup. This requires users to adapt to specific workflows, making standard training difficult but manageable with tailored sessions.
• Extensive features: The system has numerous modules catering to different healthcare needs, and mastering just one can feel overwhelming. Focusing on role-specific training can help users manage their learning curve.
• Interface and navigation: Some healthcare professionals note that Epic’s interface can initially feel unintuitive, but with practice and shortcuts, users become more comfortable. Supportive training and gradual exposure to advanced features can ease this transition.

What Epic training is available?

Epic offers tailored training for healthcare professionals to efficiently navigate the platform, with programs customized by role. Training is available in-person, hybrid, or virtual.

Nurses and medical assistants can also join free virtual SmartUser classes or explore a self-paced Nurse ACE curriculum with videos and tips to streamline their EHR workflows.

Software features

• Appointment Management
• Billing Management
• Clinical Workflow
• Document Management
• Insurance and Claims
• Lab Integration
• Medical Templates
• Patient Demographics
• Patient History
• Patient Portal
• Referrals
• Reporting and Analytics
• Scheduling
• Voice Recognition
• e-Prescription

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